How do I checked on an order I have placed. For questions regarding the status of your order, registered members with an account may sign in to your account to view your Order Status. If you do not have an account set up, then please contact our customer service representatives by emailing us or call 407-462-6718, toll free: 1-877-249-7611 US and Canada only. Please include your order number with all inquiries. If you are registered and have set up an account, you can sign in and check your Order Status page. Back to Top
	Does anyone else see the information that I provide. We use the information you provide about yourself when placing an order to complete that order. We do not share this information with outside parties except to the extent necessary to complete that order. Back to Top
	What are shipping times. Most orders will ship within 3 to 5 days of placing your order (we do not ship Saturdays, Sundays, or holidays). Once shipped, orders are generally received within 3 to 7 business days if shipping via Ground. Back to Top
	I want to place an order to be sent as a gift. Will the shipping bill show any prices? No. The shipping bill merely lists the contents being sent. No prices are shown. When ordering be sure to fill in the shipping address section to tell us who and where you want your gift order shipped. In the check-out process there is a place to write your greeting. We will include your greeting with your gift. Back to Top
	How do I return items. We want you to be happy with your purchase! You are welcome to return any item in new condition to Meridian House of Mystic within 60 days for a refund to your method of payment. To return an item to our company, please follow the steps below. 1. Pack the items you wish to return and send them to the address below. 2. Make sure you include your contact details or order number so we can identify whom the order is from. 3. Make sure you insure your order, as we cannot be held responsible for returns that are lost in the mail and never received by Meridian House of Mystic. 4. Once your return is received it will be processed promptly. Your refund will be credited back to the credit card you used when making your purchase. Please allow two billing cycles for your account to be credited. We regret that we cannot refund your original shipping charges. The returned merchandise will be credited to your credit card. We will deduct $6.50 from your order refund for return postage if your shipping charges were $6.50. Send your returns to: Meridian House of Mystic 501 N. Orlando Av. Ste 313, #308 Winter Park, Fl. 32789 Thank you. If you have any questions, please call us at 407-462-6718 or toll free: 1-877-249-7611 US and Canada only or e-mail us at admin@meridianhouseofmystic.biz Back to Top